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Terms and Conditions

By visiting VMSsecuritycloud.com (“Website”) or making a purchase from VMS Security Cloud Inc. (“Company,” “we,” “us,” “our”), you agree to be bound by the following Terms and Conditions. Please read carefully before using this Website or placing an order. If you do not agree, do not access or use the Website.

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on VMSsecuritycloud.com—including text, site design, logos, graphics, icons, and images, as well as their selection, assembly, and arrangement—are trademarks or registered marks of VMS Security Cloud Inc. or its licensors. You may use the content of this site only for the purpose of shopping on this site or placing an order and for no other purpose. No materials may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed without prior written permission. Unauthorized use may violate copyright, trademark, or other laws and could result in civil or criminal penalties.

Privacy

We keep your personal information private and secure. When you make a purchase, you provide your name, email address, billing/shipping address, phone number, and payment details. We use this information to process orders, update you on status, and personalize your experience. Our servers protect your information with encryption and firewall technology.

We may notify you of promotions, specials, and new products. You can unsubscribe anytime using the link in our emails. Please review our Privacy Policy for full details.

Other websites accessible through our site have their own privacy policies. We are not responsible for the actions of third parties.

Payments & Fraud Prevention

We accept cryptocurrency payments at no additional charge. For credit card and ACH payments, additional fees may apply and are disclosed at checkout.

To protect against fraud and unauthorized use, we enforce the following policies through our payment processor (Stripe):

  • 3D Secure (3DS) authentication is required on high-value transactions.

  • Address Verification (AVS): your billing address must match the address on file with your bank.

  • CVC and Postal Code Verification: failed checks will result in declined orders.

  • Country Restrictions: only U.S.-issued cards are accepted. Orders from mismatched IP addresses and card countries will be blocked.

  • Anonymous IPs/VPNs/Proxies: payments from masked networks are automatically declined.

  • Prepaid/Gift Cards: may be blocked to reduce fraud.

Incorrect billing details, mismatched addresses, or the use of VPNs/proxies will result in order cancellation. Orders that do not pass verification will not be accepted.

We do not accept money orders, cashier’s checks, personal checks, or company checks. Bulk orders may be paid by wire transfer or cryptocurrency; invoices will be provided upon request.

Chargebacks: Any chargeback filed without first attempting resolution directly with us will incur a $250 administrative fee. By making a purchase, you agree that disputes must be resolved through binding arbitration (see Arbitration Clause). Fraudulent chargebacks will result in account termination and reporting to local authorities.

Order Acceptance Policy

Your receipt of an order confirmation does not signify acceptance. We reserve the right to decline or cancel any order for any reason, including suspected fraud or non-compliance with our payment policies.

Out-of-Stock Products

We will notify you if items are unavailable. Orders received on weekends or holidays ship on the next business day. You may choose to wait for back-ordered items or cancel them.

Repair Orders

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Warranty & Returns

VMS Security Cloud warrants products against defects under normal use as specified in the product description. Warranty claims require an RMA number. Customers are responsible for shipping and insurance costs to us; we cover return shipping for approved warranty claims.

Not Covered: misuse, overclocking, under/overpowering, modification, abuse, or accidents. Warranty applies only to the original purchaser.

Returns/Refunds: All sales are final unless otherwise stated. Incorrect shipments caused by us may be returned within 10 days for replacement or credit. Refunds on cryptocurrency payments will be calculated based on the USD-to-crypto exchange rate at the time of refund.

Shipping

Shipping costs are based on your selected method. Delivery times are estimates only. You are responsible for import duties, tariffs, and taxes in your country. We are not liable for delays or damages caused by carriers, customs, or third-party logistics.

Safety Notice

Our cryptocurrency mining equipment may operate at high temperatures. Do not touch while operating. Keep children, pets, and flammable materials away. You assume full responsibility for maintaining a safe operating environment.

Limitations of Liability

IN NO EVENT SHALL VMS SECURITY CLOUD INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, ARISING OUT OF THE USE OF OUR WEBSITE, PRODUCTS, OR SERVICES.

Arbitration Clause

Any disputes will be resolved by binding arbitration through the National Arbitration Forum in Nassau County, New York. See original clause for full details.

Non-Solicitation

Customer will not solicit VMS Security Cloud employees, contractors, affiliates, or agents for services without prior written consent.

Attorneys’ Fees

In any arbitration or litigation, VMS Security Cloud shall be entitled to recover its costs and reasonable attorneys’ fees.

Policy Updated as of: September 4th, 2025